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nellyandruby
41 posts
14 months
 Wednesday 30th September 2009  Reply with quote
Windymiller said:
tedwheelup said:
Bordseye

I myself have owned a 1998 996 c2 for nearly 3 years cost me 23.5k and have spent at least 12k in 3 years!!!
Be interested to hear what you spent it on if you don't mind sharing? Considering chopping the M in for a 996.
...kin ell


johnnysly
2 posts
12 months
 Thursday 1st October 2009  Reply with quote


Hi All, especially to those who have had to bare costs due the failing of a 3.4 996 engine failure.

2001 996 cab bought in June 2007, owned her for 14 months, 30k and spent 13.5k due to an engine failure.

The Porsche engineer report/photos shows:

Engine removed and stripped to investigate cause of coolant contamination in oil. Cracked cylinder head across No.4 spark plug tube area allowing oil into the main coolant system. No.4 & No.6 cylinder bores show scoring damage marks which would have probably been caused by lack of coolant efficiency.

Most cost effective repair is to install a complete factory exchange engine with warranty.

I also had an independent engineer report carried out, confirmed damage/photos.

The vehicle had a full Porsche Service history and was even serviced months before the problem was spotted(on a pre-sale inspection at Porsche Guildford).

The history of the car was at Porsche Colchester. I argued until I was blue in the face and spoke to many people at Porsche head office and threatened legal action. I was offered a small discount on labour.

I sold the car to pay of my debts but was left heavily out of pocket and a sour taste every time I see a Porsche.

My solicitor explained the process and the costs involved which on my own I simple can not afford.

I am willing to head up a consortium/group to take our case direct to head office Porsche direct, getting the press/watch dog involved.

Let me no guys and we can start compiling numbers/complaints, 996 only

Thanks Johnnysly





kVA
1293 posts
42 months
 Friday 2nd October 2009  Reply with quote
Ouch, that's bad luck Jonnysly, but not the same problem as the subject of the thread I don't think..

Lots of cars suffer cracked cylinder heads for various reasons - can be overtightening of studs, running low on coolant or oil, ignition/combustion problems, etc... However, the thread is mostly about cracked cylinder liners and/or IMS failure. I think that throwing a one-off cracked cylinder head into the mix would weaken, rather than strengthen any case against Porsche (unless lots more cracked heads now pop out of the woodwork!)


dom9
1438 posts
46 months
 Friday 2nd October 2009  Reply with quote
Actually, it is my understanding that there are MANY cracked heads as the head material is actually quite soft... But i am sure Baz will be along to comfirm or deny soon! smile


fastfreddy
2872 posts
74 months
 Friday 2nd October 2009  Reply with quote
Yes, this is the case. From what Baz has said a lot of engine failures which have the same symptoms as cracked liners could have been due to cracked heads.

Because the OPCs often don't carry out a full inspection and just crate most broken engines back to Germany, we'll never know the true proportion but I think cracked heads is one of the common failure modes for the M96 engine, although Baz will certainly be able to give a more informed opinion on this than me.

As for taking action, a class action would be worth a try but it would still be a long, costly process with no guarantee of winning. I think the biggest problem would be finding enough people actually willing to fight as the majority of owners with engine issues don't have the time or motivation to fight Porsche. The Watchdog route was tried a while ago by someone else but they got cold feet as it was so difficult to come up with hard evidence/statistics to back up the claims and Porsche won't admit anything is wrong to anybody.




bcnrml
1907 posts
47 months
 Friday 2nd October 2009  Reply with quote
Funny how kva - AKA Porsche apologist extraordinaire - seems to have missed Baz's posts in this thread, and thinks Johnnysly's example is a one off irrelevant to this thread's title. laugh


He's an engineer too, apparently. smile

Thanks to Dom9 and Fastfreddy for correcting the rubbish that preceded their posts.


kVA
1293 posts
42 months
 Friday 2nd October 2009  Reply with quote
I will admit that I lost interest in this thread a little when I sold my 996 in March and haven't read every single post since... The cracked cylinder heads is something I had missed (and can't be bothered to read 36 pages to verify), so apologies that I hadn't kept up with this new twist.

As for being a Porsche 'apologist': I am definitely not guilty and have decided not to replace my old 996 with another one (or a 997) because I am not happy to take the risk of an engine failure. However, I remain critical of people who save a load of cash and buy and/or maintain their cars outside the official network and then whinge when it all goes tits-up and Porsche won't cough up.

I am also still not convinced that this is actually a serious design flaw as the proportion of premature failures is still too low for that.

I firmly believe that these failures are due mostly to engine abuse... OK, so not the engine abuse that most of us think of - i.e. over-revving on the downchange, running low on oil or water - but more use of excessive revs / throttle while the engine is warming up and also by not cooling down properly after a spirited run. All the symptoms I have read about in this thread sound like fatigue failures in an engine that has been producing ever increasing power outputs, over and above what is reasonable for its capacity and configuration (IMO).

The choice is lower power and greater reliability (and less sensitivity to mild abuse), or what we have in the 996 and 997 - fantastic performance, but need to be treated a bit more sensitively - especially regarding warm-up and cool-down.

Racing engines will not tolerate the sort of abuse that some 911 owners (dare I say it, usually the first non-petrol-head owner) subject their cars to... We have all seen the full throttle acceleration from cold. You can get away with that in an under-stressed engine, but not in a light alloy 100bhp per litre unit.

Anyway, I can't be bothered to argue with idiots that are still not prepared to declare there interest in this thread after 36 pages...

It seems to me that bcnrml is just a stirrer and trouble-maker who has a personal axe to grind with Porsche (it seems because he couldn't get enough discount to buy a car he probably couldn't afford, some time ago). He only ever seems to post anti-Porsche news on this site and my suggestion to him would be to get over it... No point going through the rest of your life being bitter and twisted about an organisation that upset you years ago...

Just buy something else and move on.... I did!


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bcnrml
1907 posts
47 months
 Friday 2nd October 2009  Reply with quote
kVA said:
.....lots...
..that elicited a few of these laugh

How on earth can anyone think the title of this thread is irrelevant to Johnnysly's post? smile


Simon Bags
158 posts
12 months
 Friday 2nd October 2009  Reply with quote
Thank God I didn't have much to do today as reading this thread from start to finish has taken ages!!! However, I've drawn a few conclusions. And just to clarify, I'm not a Porsche owner.

Set yourself a budget to purchase. Then keep that budget to one side and add on and extra say, £1500.00. The £1500.00 will buy you your confidence in running it as this will take care of the warranty. I would say a warranty is a must as unfortunately, the damned thing may, and I say may, go wrong, engine wise.

Don't be put off by this. Every car has it's faults (join several forums and find out) and the 996 looks as good in the flesh as it does in your day dreams. It'll always make you look back at it when you park up and make you feel special whilst driving it. It's not a Fiesta and will constantly remind you of that when you take it in for a service, but we're talking about a fast, good looking, responsive, genreally reliable super car here.

I'm looking around for a nice 996, C4S at the moment and I'll certainly grabbing and paying for the best after-market or ever OPC warranty available.

Sorry to have taken over this thread but thought you might like an 'outsiders' point of view.

SImon.





noumenon
1028 posts
41 months
 Friday 2nd October 2009  Reply with quote
Are Porsche just trying for a more authentic supercar experience? Or don't ferraris and lambos go pop these days?

http://www.youtube.com/watch?v=H-pRXJ15rJM


Edited by noumenon on Friday 2nd October 22:57



johnnysly
2 posts
12 months
 Tuesday 6th October 2009  Reply with quote

To all, I never meant to start an email argument between two piston head members. I added my topic as I was rightfully disapointed with Porsches Attitude during the process. A few 996 members had expressed problmes with the 996 engine as a whole on this topic/post, so if I can add any suppport or evidence (independent engineers report)then cool. Im not an expert in any way but as a hard working business man I bought into what I thought was a superior/quality/trusted brand (so Porsche advertise)and learned a hard lesson. I have other items that i have bought from superior/quality/trusted brands and they havent failed and the ones that have within reasonable time were replaced/repaired for no cost, no problem.

Thanks John


nellyandruby
41 posts
14 months
 Tuesday 6th October 2009  Reply with quote
johnnysly said:
Hi All, especially to those who have had to bare costs due the failing of a 3.4 996 engine failure.

2001 996 cab bought in June 2007, owned her for 14 months, 30k and spent 13.5k due to an engine failure.

The Porsche engineer report/photos shows:

Engine removed and stripped to investigate cause of coolant contamination in oil. Cracked cylinder head across No.4 spark plug tube area allowing oil into the main coolant system. No.4 & No.6 cylinder bores show scoring damage marks which would have probably been caused by lack of coolant efficiency.

Most cost effective repair is to install a complete factory exchange engine with warranty.

I also had an independent engineer report carried out, confirmed damage/photos.

The vehicle had a full Porsche Service history and was even serviced months before the problem was spotted(on a pre-sale inspection at Porsche Guildford).

The history of the car was at Porsche Colchester. I argued until I was blue in the face and spoke to many people at Porsche head office and threatened legal action. I was offered a small discount on labour.

I sold the car to pay of my debts but was left heavily out of pocket and a sour taste every time I see a Porsche.

My solicitor explained the process and the costs involved which on my own I simple can not afford.

I am willing to head up a consortium/group to take our case direct to head office Porsche direct, getting the press/watch dog involved.

Let me no guys and we can start compiling numbers/complaints, 996 only

Thanks Johnnysly
is it possible to have some idea of the ammount involved financially to press the matter, would passing the hat around to raise sufficient funds for action give porsche's cage a lil rattle...


no golf clubs
14 posts
19 months
 Monday 12th October 2009  Reply with quote
I am looking for my first porker...but this has just made me very wary....can I be clear that this is mainly on 3.4 996's or does it apply to the 3.6 facelifts?

Ridiculous position that Porsche seem to be taking, they are burying their head in the sand, clearly there have been manufacturing changes that have seriously impacted the reliability of the engine. We are not talking about a £400 fix here...the responsibility should be with the manufacturer.

The 'mericans have an extremely litigious society, have they not taken this forward?

I'm budgetting about £18k for the car (1999-2001) and keeping £2k for any surprises...but this has totally thrown that into a cocked hat.


fastfreddy
2872 posts
74 months
 Monday 12th October 2009  Reply with quote
no golf clubs said:
I am looking for my first porker...but this has just made me very wary....can I be clear that this is mainly on 3.4 996's or does it apply to the 3.6 facelifts?

Ridiculous position that Porsche seem to be taking, they are burying their head in the sand, clearly there have been manufacturing changes that have seriously impacted the reliability of the engine. We are not talking about a £400 fix here...the responsibility should be with the manufacturer.

The 'mericans have an extremely litigious society, have they not taken this forward?

I'm budgetting about £18k for the car (1999-2001) and keeping £2k for any surprises...but this has totally thrown that into a cocked hat.
The consensus from what we hear is that the customer service from Porsche N. America is better than here in good old Blighty, so they don't have to push too hard to get a reasonable settlement.

We British don't tend to complain as much as our American cousins and are more likely to accept the first offer, so very few badly treated Porsche customers here have ever taken as far as the Courts and even when they try, Porsche or the OPC wait until the very last minute and then fold, wasting everyone's time and increasing the lawyer's earnings in the process. If just a few more customers got together and were really determined to get justice, this could have been sorted by now.


no golf clubs
14 posts
19 months
 Wednesday 14th October 2009  Reply with quote
soo...without seeing the collated stats....if I were to purchase a 911 (2001) Reg C4 with 75k on the clock is it equally likely to go BOOOM as a 1999 C2?


T2R31
49 posts
32 months
 Saturday 17th October 2009  Reply with quote

...has anybody actually received any love from their warranty supplier re. IMS bearings that go on long vacations?...

Browsing the warranty options at the moment, and as always, all seem not to be worth the investment...."bearing did you say sir? normal wear and tear that sir, nothing to do with bearing design life or revolutions sir..."




nellyandruby
41 posts
14 months
 Sunday 18th October 2009  Reply with quote
T2R31 said:
...has anybody actually received any love from their warranty supplier re. IMS bearings that go on long vacations?...

Browsing the warranty options at the moment, and as always, all seem not to be worth the investment...."bearing did you say sir? normal wear and tear that sir, nothing to do with bearing design life or revolutions sir..."
ask warrantywise and take out the wear and tear option....?...are not any of the various owners clubs throughout the uk recomending any particular warranty option?...and are not the people on here numerous enough to carry any collective weight?...if these engines and rms are failing at these rates then there is a design or manufacture problem...the concerned on PH are no doubt only a fraction of people throughout the uk, europe, america, who have concerns about or have been bit by a monsterous bill for repairs to what appears to be parts that continue to be not up to the job they were sold for in very many cases...is the time right for one person to persue porsche in the courts (exposure and great advertising for porsche....ooops not great advertising after all...just the exposure) funded by all who have been, or could be shafted by any of this in the future...say £25 apiece...win or not???


996Weissach
293 posts
12 months
 Wednesday 21st October 2009  Reply with quote
For the stats:

1998MY 3.4 Carrera, 52k miles. No faults, not even RMS. Owned for over 3 years.

Edited by 996Weissach on Wednesday 21st October 17:02



996Weissach
293 posts
12 months
 Wednesday 21st October 2009  Reply with quote
kVA said:
Racing engines will not tolerate the sort of abuse that some 911 owners (dare I say it, usually the first non-petrol-head owner) subject their cars to... We have all seen the full throttle acceleration from cold. You can get away with that in an under-stressed engine, but not in a light alloy 100bhp per litre unit.
Yes it's a good point, it only takes one abusive non-mechanically-sympathetic owner to potentially 'seed' a fault that could end up being someone elses failure. And cars that, let's say, don't hang about, are more likely to be driven in such an abusive manner. You also have people who are complacent with oil level and coolant checks.

With respect to driven-from-cold, I would say it's the other way round, i.e. relatively low-stressed engines would suffer more. Race engines tend to be very rigid, and with much tougher running surfaces than road engines. I believe it to be detrimental to any 996/997 non-GT1 derived engine and gearbox to be hammered from cold.


Digga
4000 posts
120 months
 Thursday 22nd October 2009  Reply with quote
Been watching this topic for a while; I have a hankering for a 911, but this topic is a concern and, in any case, current finances don't stack up...

My thoughts though, for what they're worth:

As for thrashing cold engines - it's a no no. TVR's own (Cerbera) AJP V8 was reliable (unlike the flawed AJP Speed Six) but it was essentially a stroked, de-tuned F3000 flate-plane crank engine. TVR had a minority of owners who experienced issues with the AJP8, all of which seem to be 'user' originated. Engines seemed to benefit from meticulous warm up - ideally idling before driving away and then keeping revs low for first 8 to 10 miles when the engine warmed up - but thay also seemed to benefit from a good, regular thrashing, once warm. City-based cars were, apparently, notoriously tetchy.

Where taking legal action against Porsche is concerned, I'd say there does appear to be potential grounds for a case and, in general, the greater the number of cars experiencing the exact same issues, the better that case. Ultimately though, the burden of proof - that the fault is an inherent design flaw rather than a symptom of another, user related issue - will rest with the prosecution and could be expensive. Clearly, a company the size and stature of Porsche will throw considerable weight behind their defence.

However, as a Porsche 'newbie', I am staggered by their attitude on this and warranty in general. TVR were (correctly in some cases) maligned for poor build quality and reliability but in fairness to them, they did ultimately fix the Speed Six engine issues. That the motoring press continues to hold Porsche up as a paragon of quality and reliability smack of toadying to me. This is not a "TVRs are better than Porsches" rant - I've already declared and admiration for both marques - but I am certain that these issues would surprise the general public. Negative publicity may be cheaper and more effective than legal action.


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